FAQ

Help & Support

FAQ

Frequently Asked Questions


Do the shoes require any special care?

Can I return or exchange the shoes I purchased?

Are the shoes handmade?

Payment Methods

Are quantities limited? How many pairs of each design do you make?

If I'm not sure what size I am, what can I do?

How do the brand sizes run?

If my size is not available, can I have it ordered?

Where are the shoes made? Who makes them? How long does it take?

Can I donate to Stella's Dream without buying shoes?

Do you ship outside of Puerto Rico?

Does leather stretch or give?

Were you looking for our return policy?

x